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Offer and acceptance
Bookings by email will be accepted as a full registration and the customer is deemed to accept these terms upon enrolling upon an event and is responsible for ensuring the accuracy of all details submitted.
These terms govern the booking for the event to the exclusion of any terms and conditions of the customer. The booking form incorporates these terms and constitutes a legally binding contract.
The price for an event is per delegate and includes all tuition fees, use of equipment and all materials supplied. Refreshments will be provided. Where the event is an all day event, lunch will also be provided.
Substitute delegates will be accepted, subject to prior notification to SGCL. Where possible, we ask the customer to inform it of the alternative delegate's name at least three working days before the date of the event.
SGCL will not be liable for any travel or other expenses incurred by delegates attending events.
SGCL will not be liable for any failure or delay in the delivery of the event which is caused by circumstances beyond its reasonable control.
The contract arising from a booking does not create or infer any rights under the Contracts (Rights of Third Parties) Act 1999 which are enforceable by any person who is not a party to the contract.
Any contract arising from these terms shall be governed by and construed in accordance with English law and any dispute that may arise between the parties concerning these terms or any contract arising therefrom shall be subject to the exclusive jurisdiction of the English Courts.
No refunds can be issued within 14 working days of any event start date. Working days are Monday to Friday, excluding bank holidays.
If your invoice has not been paid and you fail to attend, we reserve the right to pass this debt onto a third party collector without notification.
SGCL reserves the right to cancel, postpone or otherwise alter the content or date of an event without notice. In such circumstances, SGCL may, at its own discretion, return any payment received without penalty of a cancellation charge.
SGCL reserves the right to run events at a different 'venue' to the one specified, when necessary. If this is the case SGCL will inform the customer as soon as possible and provide information about the revised 'venue'.